Implementation Service Manager

Implementation Service Manager

Website REVIZTO Revizto

Building better together

Building better together
We launched Revizto software as a service (SaaS) in 2012 which quickly became the fastest-growing collaborative platform in the AEC industry. Revizto helps plan, collaborate, and build complex projects such as hospitals, airports, sports facilities, and much more with ease.

The construction industry is rapidly changing with the use of technology towards a leaner, more efficient way to build. Revizto is leading the charge by democratizing once complex sets of data to allow all project team members to assist in the process. We are proud to be at the forefront of constructing the world as it is imagined, designed and constructed by the best. Revizto is leveraged by over 2,500 companies globally, including 20 of top 25 Design firms (as listed by ENR).
Our mission is to be the go-to collaboration tool for Architects, Engineers, Contractors, and Owners (AECO).
We search
Whether you are looking to jumpstart your career or you are an experienced professional that has a go-getter attitude and is passionate about new technologies; we are interested in learning more about you.
We care
Revizto has one of the highest retention rates in our industry which is proof we live up to our core values. We invest heavily into our employees and the tools they use. We have a work hard play hard attitude and understand our employees have families and friends outside of work hours.

We Offer
Remote working in a flexible, dynamic, and innovative work environment.

Competitive salaries, bonuses, and industry-leading benefits.

The chance for you to be a real contributor and grow in many ways professionally.

The chance to develop and work with technology and products that truly matter.

The opportunity to join our Global Summit held at exciting destinations around the world.

All the necessary tech tools to conduct your work successfully.

About the Opportunity:

The main goal of the Implementation Service Manager is to be the trusted advisor to all the clients within their region and industry. Main duties of this position include but are not limited to:

Expand the use of Revizto for existing clients.
Leverage industry expertise to onboard new customers
Focus on strategic implementation of Revizto in various industry workflows, as well as help train and document processes for each client they serve.
Responsible for tasks such as documentation, class building, and technical support
This position reports to the Implementation Services Director in Revizto North American Region
There is an expectation that Revizto Implementation Managers must fulfill their responsibilities with high levels of autonomy and critical decision-making. The position requires the candidate to live in the Central part of the US.

Internally, the duties of the Implementation Manager are team-driven and focused on bringing our collective industry knowledge together to drive the evolution of the application. Additionally, they will work in concert with the development team to continue to offer the best-in-class construction and design collaboration software available.


Strategize with clients on best practices to onboard their teams and expand the growth of Revizto with new incoming clients and current clients.
Work with Account Managers to complete the onboarding and renewal process with all assigned clients
Technical Support and communication to the Service Team to resolve client issues
Create documentation both for internal Revizto purposes as well as client-facing documents when required
Technical public presentations such as industry events, webinars, e-learning courses, etc -Industry trade show company representation – travel up to 50%
Required skills & experience:

7+ years worth of education and work combined experience with a minimum of 2 years work experience in BIM, VDC or Construction Technology related positions, including field positions using mobile technology.
Proficient in Revit, Navisworks, AutoCAD, Solibri , or other industry-relevant software
Strong personal interaction and written communication skills.
Ability to adjust to and help develop custom AEC industry digital workflows across different scopes
Strong understanding of the local market
Ability to read and adapt to specific audiences
Drive to learn more about industry technology to help drive development
*Please submit your most recent resume and cover letter to be considered for the position.

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